i just installed ralph and its the perfect solution for my demands.
The xls import for sim cards works perfect for me. But i have a simple question (maybe I’m just oversee the feature).
Is it possible to “connect” the SIM cards with a Backoffice hardware asset? Because the sim cards should all be assigned to a HW asset which in our case is a smartphone.
Is there a way to get all licenses, hardware assets AND sim cards etc. from an asset holder? I get that you get most of the data from “Settings/Users list/USER XXX/Additional info”. But there i miss the SIM Card relation. Or is there a way to get the data with a report? Is there any documentation creating a Report template?
- Not directly, apparently. They have to be assigned to users (or so it seems). You’d have to write something to directly associate cards to devices.
- You’d be best off doing api calls for the latter (joining cards with users). You’ll get a list of cards and their associated users. You can take the user id and match with your users. There may be a more efficient way of doing this, but this should work.
The API endpoint for access cards is:
"status": "in progress",
I talked to the core team today, and it might be something worth adding to Ralph.
We talked about something similar to “Supports” assignment like this: Log in | Ralph 3
Each Support can be assigned to the particular Asset, and be back-referenced from the Asset itself.
What do you think about such a solution?
Hi, yes this soulution would work for my case.
Thank you very much.